Privacy Policy
This Privacy Policy describes how CodePex Technologies collects, uses, and shares information of users of our services.
Legal Notice:
Effective Date: 01/01/2026
Last Updated: 01/01/2026
Unified Governing Documents Notice
All users, subscribers, and institutional clients of CodePex Technologies Private Limited (“CodePex”) are hereby advised and reminded that the Terms and Conditions of Usage, Privacy Policy, Refund Policy, Free Trial Policy, Disclaimer, and any other supplemental, referenced, or mutually executed legal agreements, policies, or documents (collectively referred to as the “Governing Documents”) are to be read, construed, interpreted, and applied together as a single, integrated, and cohesive set of binding agreements.
Your continued use, access, or engagement with any part of www.codepex.com or CodePex ERP (Education Resource Platform), its related services, or any other products, features, or functionalities provided by CodePex constitutes your explicit acknowledgment, acceptance, and agreement to be bound by all of the Governing Documents collectively and simultaneously.
Each of these documents is intended to complement, reinforce, and support the others. No single document shall operate independently or in isolation to determine your rights, obligations, responsibilities, or liabilities. Institutional clients, administrators, educators, and individual users are therefore strongly encouraged and required to carefully review, fully understand, and acknowledge the entirety of all Governing Documents before accessing, using, or otherwise interacting with the CodePex ERP or any affiliated services.
For the purposes of legal enforceability and practical interpretation, the online version of each Governing Document, as published on www.codepex.com, shall prevail over any physically signed, executed, or mutually agreed-upon copies of the same or related documents. The online versions shall constitute the authoritative and controlling version, and any omissions, inconsistencies, or discrepancies in signed or agreed documents shall be resolved in favor of the latest online version. This ensures that CodePex and its clients are governed by the most current and authoritative terms at all times.
By proceeding to access or utilize the CodePex website, ERP platform, or related products and services, you expressly confirm that you have read, comprehended, and accepted the entirety of these Governing Documents as a unified legal framework. Accordingly, your rights, responsibilities, and obligations as a user or client of CodePex shall be interpreted and determined in light of all such documents collectively, with no presumption that any one document supersedes or excludes the others.
1. Introduction
This Privacy Policy describes how CodePex Technologies Private Limited (“CodePex,” “we,” “us,” or “our”) collects, uses, and protects the personal information of users (“Users,” “you,” or “your”) who access our educational management software, websites, and related cloud services (collectively, the “Services”).
By accessing or using our Services, you consent to the practices described in this Privacy Policy. This policy complies with applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (India), the Information Technology Act, 2000, and, where applicable, international standards such as the General Data Protection Regulation (GDPR).
2. Information We Collect
We collect the following types of information to provide and improve our Services:
- Personal Information: Name, email, phone number, institution details, and role information provided during registration or use.
- Student Information: Names, academic performance, attendance, assessment records, and institutional metadata.
- Financial Information: Payment details, invoices, and transaction history.
- Usage Data: Device identifiers, IP addresses, feature interactions, and browsing activity.
- Communication Data: Messages, inquiries, or feedback shared with our team.
- Third-Party Data: Information received through integrations (e.g., payment gateways, analytics tools, or social logins).
3. Lawful Basis for Processing
We process your personal data on one or more of the following legal bases:
- Consent: Where you have explicitly consented to our use of your information.
- Contractual Necessity: Where processing is necessary to perform our obligations under a service contract.
- Legitimate Interest: For operational, security, and analytical purposes, provided these do not override your rights.
- Legal Obligation: To comply with statutory or regulatory requirements.
4. How We Use Information
Your information may be used to:
- Deliver, manage, and improve the CodePex ERP and associated features.
- Personalize user experiences and support interactions.
- Process payments and manage billing.
- Ensure system integrity, detect fraud, and prevent misuse.
- Communicate updates, alerts, or promotional materials (with opt-out options).
- Comply with applicable legal and regulatory obligations.
5. Information Sharing
We only share information under the following circumstances:
- Service Providers: With trusted partners who assist in operations (e.g., hosting, payments, analytics).
- Legal Requests: To comply with court orders, legal obligations, or government requirements.
- Business Transfers: In case of mergers, acquisitions, or reorganizations.
- With Consent: When you have explicitly agreed to share your information.
We do not sell, rent, or trade personal information for third-party marketing purposes.
6. Data Security
We implement strong security measures including encryption, firewalls, and regular audits to protect your data. Our employees are trained in secure data handling, and all data centers adhere to ISO/IEC 27001 and equivalent standards.
7. Data Retention
Information is retained only for as long as necessary for service delivery, legal compliance, and dispute resolution. Upon account deletion or the end of retention periods, data is securely deleted or anonymized.
8. Your Rights
You have the following rights with respect to your personal data:
- Access and Correction – Obtain a copy of your data or correct inaccuracies.
- Deletion (“Right to Be Forgotten”) – Request removal of your personal data.
- Data Portability – Receive your data in a structured format.
- Withdrawal of Consent – Withdraw previously given consent for specific processing.
- Objection – Object to data processing for marketing or profiling.
- Complaint – Lodge a complaint with the Grievance Officer or the relevant Data Protection Authority.
To exercise these rights, contact us at privacy@codepex.com.
10. International Data Transfers
Your information may be transferred to and processed in countries outside your jurisdiction (including India). We ensure adequate protection through standard contractual clauses or similar safeguards.
11. Children’s Privacy
Our Services are not intended for children under 13. Any student data processed on behalf of educational institutions is handled strictly under institutional authorization and applicable child data laws.
12. Grievance Redressal
In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Grievance Officer is:
Grievance Officer
CodePex Technologies Private Limited
Email: grievance@codepex.com
Mailing Address: Rajajipuram, Lucknow, Uttar Pradesh, India
We will acknowledge and resolve grievances within 15 business days.
13. Policy Updates
We may revise this Privacy Policy periodically to reflect new practices or legal requirements. Updates will be posted on our website with a new “Last Updated” date. Your continued use of our Services indicates acceptance of any changes.